Returns & Exchanges
Because each piece is handcrafted on demand, returns are handled with care and intention.
Eligibility
We accept returns or exchanges for unused items in their original condition, within 10 days of delivery.
Made-to-order reality
As each piece is made especially for you,
returns may require shipping the item back to our atelier in Chile.
Alternatives
In certain cases, we may offer:
– Exchanges
– Store credit
– Repair or adjustment options
Our team will guide you through the best solution.